Shipping

What kind of shipping methods do you offer?

Right now, we use the USPS,UPS and FedEx for all orders. Standard shipping typically takes between 5-7 days. All orders are processed within 1 to 3 business days (excluding Sat-Sun) after receiving your order confirmation email. You will receive another notification when your order has shipped. If you aren’t getting updates tracking number , please contact us and we can provide you with a tracking number.

The satisfactory delivery of your purchase is of the utmost importance to Woodenchairstore. For this reason, we only utilize shipping carriers which provide the highest standards in care, dependability and service. Once your order has been confirmed with Woodenchairstore, you will receive e-mails which will provide you with the status of your order and provide the ability to track your shipment. You will also be able to check the status of your order on Woodenchairstore website when you log on to My Account. If you have any questions during this delivery period, do not hesitate to contact our customer service department.

Handling Time: 1 – 3 days From Monday to Friday

Shipping Time: 5 – 7 days From Monday to Friday

Please read the following information carefully.

Our website does not automatically calculate or show the availability of items. To check stock, please feel free to call our customer support or send us an email to [email protected]. In the event that an item is not available at the time the order is placed we will send you an email stating the estimated ship date. Orders in which the items are all in stock are usually shipped within a week. Some exceptions may apply and we will then be in contact with the customer.

Exact delivery times or dates are approximate and cannot be guaranteed.

Please note that orders are shipped when ALL items on your order are in stock and available for shipment.

We at Woodenchairstore offer a shipping rate & taxes rate:

Shipping rate:

9.99$ if total order < 124.93$ or total order = 124.93$
8% total order if total order > 124.93$

Taxes rate: 8% of total orders

Some of the items may require assembly – We currently do not provide assembly service.

Once the merchandise is picked up by the carrier, you will be notified of the shipment by an e-mail from our customer service department. The e-mail will contain a tracking number and a link to the carrier’s website which will enable you to track the status of your shipment.

If you do not receive your tracking number or you have any other problem regarding your order please feel free to e-mail us.

We love talking to our customers but sometimes email is best because it will give us time to research any concerns or issues you might have and let us serve you better. Please email us at: [email protected]

What’s Next?
We want to make the delivery process as simple as possible for you.

Furniture is generally delivered in direct Shipping to your door – items ship via UPS, FedEx, USPS – items generally deliver within 5-7 days of after processing time.

In most cases, delays will only be a few days, but some items could take longer. We are doing everything we can to get your orders shipped and returns processed as quickly as possible. We are grateful for your support, and we appreciate you bearing with us during this time.

All orders are processed within 1 to 3 business days (excluding Sat-Sun) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Standard shipping take approximately 5-7 business days to arrive.

DIRECT SHIPPING TO YOUR DOOR

Direct Shipments
Direct shipments deliver to you similar to how all of the general UPS, USPS and FedEx shipments arrive. You will receive tracking when the items ship.

U.S. Shipping Rates

9.99$ if total order < 124.93$ or total order = 124.93$
8% total order if total order > 124.93$

U.S. Tax Rates

Tax: 8% of total orders

If you haven’t received your order after 7 days of receiving your shipping confirmation email, please contact us at [email protected] with your name and order number, and we will look into it for you.

How will I know when my items are arriving?
You will receive an email tracking notification 2 to 3 days after your order has been delivered to the carrier.

Is rush delivery available?
Your order is important to us. We will do everything we can to get your order shipped as quickly as possible. There is no need for extra shipping or rush shipping fees. It is our duty to rush this out for you – as quickly as your delicate item can safely arrive.

Can you deliver to a P.O. Box?
P.O. Box delivery is not available.

Do you deliver to my area?
We are currently only able to process orders for the USA. Apologies to our non-US followers and fans.

My charge disappeared from my bank. Was my order cancelled?
At the time of your order we run a temporary hold on the card, which seems like a pending charge, which then disappears. We do not bill the card until the order is ready to ship from the Woodenchairstore’s warehouse.

What if my item arrives damaged?
We guarantee orders to arrive in new condition, undamaged. If there is damage upon arrival, please reach out to our friendly care department for assistance.

Until when can I cancel my order?
As long as the order has not shipped from the Woodenchairstore, you can cancel with no fees. Please note – there can be a 1-3 business day shipping time where orders are preparing to ship, and we cannot cancel the order, even though we have not yet updated the order as shipped.

Will I be called to schedule a delivery?
Orders will receive tracking, please track it to see delivery schedules.

Do I need to be home for deliveries?
You will need to track them and based on the type of shipment, if an appointment is set, you will need to be home.

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